Customized Services: I paid for a preproduction sample. I was told the pantone colour would be matched, it wasn't . I have asked for the colour to be correct and an image of the colour correction to be sent to me ,before i place the full order, but the factory is not prepare to send me this, they only want to fix the colpour it in the full production run. I now have little confidence they can deliver in the correct colour, sometimes they say they can match a pantone, other time they say they can't, beacuase they don't use pantones ? I am expected to put my trust in that the final product will be delivered correctly.